■ From Honorado Co., Ltd. For customers who have a hand cream seriesThank you very much for your patronage of Honorado products on a daily basis.It was reported that there was an incorrect notation of the ingredients in hand cream products released after July 2022, from Glpe Vine, a manufacturer.Therefore, we apologize for any inconvenience to our customers, but if you have the target product, please return it to the voluntary recovery window.Regarding health damage, the manufacturer's views are as follows."This time is a mistake of the ingredients, and the ingredients used are manufactured in the composition and composition ratio in Japan, so there is no possibility of health damage. We have not reported health damage. "We sincerely apologize to the customers who choose from many products and are at hand as a present.We will continue to make efforts to develop products that will please everyone, so we look forward to your continued support. May 23, 2023 Corporation Hontorado   We apologize for any inconvenience to our customers, but we look forward to working with you.">     ■ From Honorado Co., Ltd. For customers who have a hand cream seriesThank you very much for your patronage of Honorado products on a daily basis.It was reported that there was an incorrect notation of the ingredients in hand cream products released after July 2022, from Glpe Vine, a manufacturer.Therefore, we apologize for any inconvenience to our customers, but if you have the target product, please return it to the voluntary recovery window.Regarding health damage, the manufacturer's views are as follows."This time is a mistake of the ingredients, and the ingredients used are manufactured in the composition and composition ratio in Japan, so there is no possibility of health damage. We have not reported health damage. "We sincerely apologize to the customers who choose from many products and are at hand as a present.We will continue to make efforts to develop products that will please everyone, so we look forward to your continued support. May 23, 2023 Corporation Hontorado   We apologize for any inconvenience to our customers, but we look forward to working with you."> Skip to main content

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「mofusand Notification and apology for the incorrect notation of "hand cream 1P"

From the beginningmofusandmofumofuThank you for your patronage of the market.

This time, it was discovered that some of the products of "Honora -do, Inc." were found to be erroneous notation, and it was reported that they will be voluntarily collected.


■ Targeted product

   
mofusand Hand cream 1P (Shrimp Meow) mofusand Hand cream 1P (Shark Meow)
4991936883569 4991936883576

※「mofusand Hand cream 2P set (Shrimp Meow／Shark Meow) Is not eligible.

 

 

■ Return method

Sorry to trouble you, but please contact us below.
I will explain the return and refund method.

Joint Company Grape Vine Hand Cream Customer Consultation Center

Contact phone number: 0120-637-178
Reception hours: 10:00 to 16:00 (excluding Saturdays, Sundays, and holidays)

Contact phone number: 050-1493-6219
Reception hours: 10:00 to 16:00 (excluding Saturdays, Sundays, and holidays)

email address: info@grapevinejapan.com

 

 

■ From Honorado Co., Ltd.



For customers who have a hand cream series

Thank you very much for your patronage of Honorado products on a daily basis.
It was reported that there was an incorrect notation of the ingredients in hand cream products released after July 2022, from Glpe Vine, a manufacturer.
Therefore, we apologize for any inconvenience to our customers, but if you have the target product, please return it to the voluntary recovery window.
Regarding health damage, the manufacturer's views are as follows.
"This time is a mistake of the ingredients, and the ingredients used are manufactured in the composition and composition ratio in Japan, so there is no possibility of health damage. We have not reported health damage. "

We sincerely apologize to the customers who choose from many products and are at hand as a present.
We will continue to make efforts to develop products that will please everyone, so we look forward to your continued support.
May 23, 2023 Corporation Hontorado

 

We apologize for any inconvenience to our customers, but we look forward to working with you.

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