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Inquiry form

* In principle, we will respond sequentially during 5 business days. Please note.
* Saturdays, Sundays, and holidays, GW, year -end and New Year holidays, and our designated holidays are closed.
※Inquiry and Customer Service are provided only in Japanese language.

In the case of inquiries regarding order, please enter the information at the time of ordering.
You can check the order number and product name from the order history of My Page.

Essential

Essential

Be sure to attach a photo or video when making inquiries about bad products.
* File size is within 100MB

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Enter your name, email address, and phone number registered on My Page

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Essential

Essential

Address (arbitrary input)

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Japan